Privacy Policy

At Digital Trend AS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered body composition analysis and fitness tracking service, Jack AI.

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

🏢 About Digital Trend AS and Jack AI

Digital Trend AS is a Norwegian technology company. Jack AI is one of our flagship applications, designed specifically for AI-powered body composition analysis and fitness tracking.

When this Privacy Policy refers to “we,” “us,” or “our,” it refers to Digital Trend AS. When it refers to “the Service” or “Jack AI,” it refers specifically to the Jack AI mobile application and related services.

Image Upload and AI Analysis

When you upload an image in Jack AI to analyze your progress, the image is processed via artificial intelligence provided by OpenAI and Anthropic (Claude). The image is analyzed to estimate body fat percentage, fitness score, and other body composition metrics.

• Images are sent only temporarily for analysis and are not permanently stored by AI providers
• All communication with third parties occurs via signed, time-limited URLs generated from AWS S3, ensuring only authorized analysis units gain access
• Your images are protected behind authentication keys and stored securely on our secure S3 solution
• No manual review of images occurs – processing is completely automatic and anonymous

Privacy by Default

Your privacy is our priority. We implement privacy-first principles throughout our service:

• All accounts and content are private by default
• Images are private and secure - Your images are stored securely and remain completely private unless you explicitly choose to share them
• No nudity allowed - Athletic wear is required for all uploaded images to maintain appropriate content standards
• Users can choose to make individual content or their entire profile public
• Using the “Share” function generates a public URL for selected content. This URL is open and should only be shared with people you trust
• You have full control at all times over what is public or private

Use of Artificial Intelligence

We use artificial intelligence (AI) to provide you with motivation and insights into your own progress.

• AI analysis occurs via third-party services OpenAI and Anthropic
• Content sent for analysis contains no identifying user data beyond the image itself
• Results from AI are used exclusively to improve your own training experience and are never shared with others unless you choose to do so
• AI analysis is used for fitness insights and motivation, not medical advice

1. Information We Collect

We collect information that you provide directly to us when using the Service, as well as information collected automatically through your use of the Service.

1.1 Information You Provide

We may collect the following types of information when you register for an account, submit forms, or otherwise interact with our Service:

• Personal identifiers such as your name and email address
• Account credentials such as usernames and passwords
• Images for AI analysis
• Fitness goals and preferences
• Progress tracking data and measurements
• Communications you send to us, such as customer support inquiries
• User-generated content that you create, upload, or share through the Service

1.2 Information Collected Automatically

When you use our Service, we may automatically collect certain information about your device and usage patterns, including:

• Device information such as your IP address, browser type, operating system, and device identifiers
• Usage data such as features used, analysis requests, and time spent on the Service
• Log data such as error reports, activity logs, and performance data
• Cookies and similar tracking technologies for service functionality

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing AI-powered body composition analysis
• Tracking your fitness progress and goals
• Providing, maintaining, and improving the Service
• Processing transactions and managing your account
• Responding to your requests and providing customer support
• Sending you technical notices, updates, security alerts, and administrative messages
• Sending you marketing communications, promotional offers, and product updates via email (you can opt-out at any time)
• Monitoring and analyzing trends, usage, and activities in connection with the Service
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Personalizing and improving your experience with the Service

2.1 Email Communications and Marketing

We may use your email address to communicate with you about:

• Service-related communications: Account updates, security alerts, technical notices, and customer support responses
• Product updates: New features, improvements, and important announcements about Jack AI
• Marketing communications: Promotional offers, fitness tips, and other marketing content related to our services

Your consent and opt-out rights: By creating an account and providing your email address, you consent to receiving these communications. You can opt-out of marketing emails at any time by:

• Clicking the “unsubscribe” link in any marketing email
• Contacting us directly at support@airoxapp.app
• Updating your preferences in your account settings

Please note that even if you opt-out of marketing communications, you will still receive essential service-related emails necessary for your account and the proper functioning of the Service.

3. Sharing of Information

We may share your information in the following circumstances:

3.1 AI Service Providers

We share images temporarily with OpenAI and Anthropic (Claude) for AI analysis purposes only. These images are not stored permanently by these providers and are processed automatically without human review.

3.2 Other Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as cloud storage (AWS S3), email delivery, hosting services, and customer service.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so, such as when you choose to make your profile or specific content public.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information, including:

• Secure cloud storage with AWS S3
• Authentication keys for image access
• Signed, time-limited URLs for AI processing
• Encryption of data in transit and at rest

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the secrecy of any credentials used to access your account.

🗑️ Deletion and Control

You can at any time:

• Delete images, analyses, or other data
• Delete your entire account and all associated data
• Change who can see your profile and results
• Control what content is public or private

All deleted content is permanently removed from our systems, including from AWS S3 storage.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

6. Children's Privacy

Our Service is not directed to children under the age of 17. We do not knowingly collect personal information from children under 17. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

7. Important Disclaimers

Jack AI is designed for fitness tracking and motivation purposes only. Our AI analysis provides estimates and insights for entertainment and fitness tracking purposes and should not be considered medical advice. Always consult with healthcare professionals for medical concerns.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Norway and choose to provide information to us, please note that we transfer the information, including personal information, to Norway and process it there.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

🧾 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@airoxapp.app
Company: Digital Trend AS
Address: Havnevegen 3, 5918 Frekhaug, Norway